The BBB Front Line Ambassador will answer consumer and business calls, educate and inform consumers on general business practices, warn about fraud and scams and support the Operations Administrator.
Requirements:
- Strong communications skills, verbal and written.
- Telephone skills.
- Attention to detail.
- Problem solving skills.
- Ability to think critically to resolve issues and interpret various situations.
- Capable of handling sensitive information confidentially.
- Efficient multi-tasking ability.
- A positive, professional attitude.
- A strong work ethic.
- Willingness to be part of a strong, committed team.
Must be proficient in Microsoft office products, type 45+ wpm and willing to learn, talk on the phone and multitask.
Other responsibilities include shopping businesses, checking advertising and general office administrative duties.
